Have questions? Contact the Learning Advisor at kmckenzie@globeandmail.com.
Storytellling matters. In business, a compelling narrative can strengthen support for a business plan, motivate team members, win over investors, energize a public-relations campaign, and gain executive leadership and Board of Director approval.
Drawing on the expertise of our award-winning newsroom and experienced business communicators, this course provides practical approaches, proven frameworks and numerous opportunities to develop and present a range of narratives.
Through a mix of large group sessions, peer-learning groups, expert panels and interactive workshops with real-time feedback, participants will hone their skills and build competency and confidence to engage and influence stakeholders at every level.
● Strengthen written and verbal business communication skills with proven frameworks for constructing persuasive and captivating narratives
● Craft clear and concise messaging that highlights key takeaways
● Make impactful recommendations through advanced techniques that secure stakeholder approval and simplify the decision-making process
● Use visuals, including data visualization, strategically to deliver ideas that are clear, effective, and memorable
● Leverage enhanced presentation skills to influence stakeholders and achieve desired outcomes
● Identify the unique needs of diverse audiences and tailor narratives for maximum relevance and impact
The Globe and Mail Leadership Institute’s Leadership Communication training was engaging and informative. Collaborating with peers in the interactive workshops provided valuable feedback and perspective, and the techniques and guidance provided by the facilitators and expert speakers have enhanced my day-to-day communications. The strategies presented in this training have enabled me to deliver more impactful and tailored messages to diverse audiences." -- Jenica Isman, CPA, CA, Director, Assurance Professional Development
In this session, participants will learn strategies to craft impactful recommendations using data analysis, critical thinking, and clear messaging. They will learn to navigate complexity, weigh alternatives, and present compelling proposals. Also, they will acquire the skills to anticipate challenges and attain stakeholder approval.
BUSINESS EXPERTS: Dorothy Arturi, Chief People Officer, Q4 Inc; Erfan Kazemi, CFO, Sandstorm Gold Royalties
In this session, participants will explore how to communicate complex ideas and craft compelling messages using data visualization and other visual aids, creating a powerful and memorable narrative.
BUSINESS EXPERTS: Navaid Mansuri, CFO, Dialogue; Chuck We, Executive VP, Hudson Pacific Properties
This session leverages proven business communication frameworks to create engaging narratives that resonate and inspire. Participants will learn the art of communication, from structuring a compelling message to delivering them with impact. They will also acquire skills to tailor narratives for diverse audiences and contexts.
BUSINESS EXPERTS: Lynn Langrock, Director of HR & Corporate Affairs, Grupo Bimbo; Zainul Mawji, Executive VP & President, TELUS Consumer Solutions, Telus
In this final session, participants will consolidate their learnings to elevate their delivery. This session is designed to master persuasion, become adept at influencing decisions, foster collaboration, and drive positive outcomes. Participants will leverage the skills attained throughout this course to construct narratives that captivate and convince. Applying this combination of skills will give participants a strategic edge.
BUSINESS EXPERTS: Stella Yeung, Senior Vice President and Global Head of Engineering, Global Banking and Markets, and Data and Analytics, Scotiabank
We are committed to supporting individuals from traditionally underrepresented groups within Canadian organizations and leadership teams, including but not limited to indigenous peoples, racialized groups, people with disabilities, and people from the 2SLGBTQI+ community.
For every course participant that enrolls from your organization or network, we will provide full sponsorship to another individual from an underrepresented group, either from your organization or another one of your choosing.
Email Kmckenzie@globeandmail.com to book a one-on-one meeting or join a webinar to learn more.
Take a deep dive into the fundamentals of designing and articulating an effective narrative. A compelling narrative helps you to quickly establish rapport, build trust, and make an emotional connection that clearly communicates your message. A compelling narrative is key to a successful business plan, recommendation, investor pitch, and sale. The ability to craft and deliver a compelling narrative is essential for success whether you're seeking internal buy-in, presenting to investors, driving sales or leading change.
This course provides practical approaches, proven frameworks and opportunities to develop and present a series of narratives that will equip you to better communicate in the workplace. Participants will engage with peers from across a range of industries, learn from expert facilitators, and get feedback from business communication experts and Globe and Mail journalists in activity filled sessions designed to build both competence and confidence in communication. Participants will benefit from lessons from the The Globe and Mail newsroom and business leaders on building a narrative that engages audiences and has maximum impact.
Michel Shah is the Founder and President of UpSkill. She is an experienced inclusive, entrepreneurial leader, master facilitator and coach with a Canadian and international track record of leadership and community development in government, non-profit, for profit enterprises and at every level of education.
Michel works with leaders and organizations to accurately assess the current state of affairs, set meaningful goals, design customized programs to meet the unique needs of leaders at every level. Then she collaborates to support change management, implement new approaches and sustainable inclusive practices.
Michel holds a Master’s Degree in Gender and Social Policy from the Gender and Social Policy Institutes atthe London School of Economics, UK. Her research focused on the impact of gendered social andeconomic policies on women.
She holds an honours Bachelor of Arts with distinction from the University of Toronto and a GraduateTeacher Certificate from the University of Kingston.
She is currently pursuing the Doctor of Education in Educational Leadership with a focus on OrganizationalImprovement through inclusive leadership at Western University.
She is a Project Management Professional PMP®, Certified Training and Development Professional (CTDP)™,Certified Emotional Intelligence Coach (EQ-i 2.0), Certified Life Styles Inventory™ Coach (LSI) and CertifiedSOAR™ Coach (Proprietary).
She is the Program Director of the Masters Certificate in Leadership at Schulich ExecEd, York University,Professor at George Brown College and member of the board of directors of the Canadian AccreditedIndependent Schools.
She is a sought after consultant, speaker and facilitator for Inclusive Leadership who takes pride inunpacking complex issues using relatable stories and a practical approach that inspires greaterawareness, motivation and action.
As a former Senior Manager with PricewaterhouseCoopers, Erfan Kazemi brings years of experience to the Sandstorm team. Since assuming the role of Chief Financial Officer in 2011, he has helped raise over a billion dollars in equity and debt financing to grow the company. Plus, on top of handling financial reporting and compliance matters, Erfan plays a critical role in the success of Sandstorm’s royalty investments through his responsibilities on the corporate development front and the company’s investment committee.
He is a Chartered Professional Accountant (CA), a Chartered Financial Analyst charterholder, and a graduate of the University of British Columbia with a Bachelor of Science degree in Mathematics.
Erfan is not without his share of accolades and has been recognized as one of Canada’s Top 40 under 40, named by the Globe and Mail as one of Canada’s 50 best executives, awarded Business in Vancouver’s CFO of the Year, the Institute of Chartered Accountants of British Columbia’s Early Achievement Award and Community Service Award, and the University of British Columbia Alumni Association’s Outstanding Student of the Year Award.
Dorothy brings 20 years of experience in developing, growing and scaling human resource practices. As CPO, Dorothy is responsible for leading Q4’s global talent and organizational design strategy in support of the overall business objectives. Prior to joining the company, Dorothy was VP HR for Marketwired, a global social communications and press release company. She was instrumental in leading the company through its sale and transition to Nasdaq in 2016. Prior to Marketwired, Dorothy held various progressive leadership roles across several industries including alcohol beverage, retail, nutraceuticals and manufacturing. Dorothy received her Bachelor of Commerce in Human Resources from Ryerson University and is a Certified Human Resources Leader (CHRL).
Navaid Mansuri is Dialogue’s Chief Financial Officer. Since joining the company in 2019, he led its IPO on the TSX in 2020 and its subsequent acquisition by Sun Life in 2023. During his tenure, he has also played an integral role in bringing Dialogue to sustainable profitability. Prior to joining Dialogue, Navaid was Chief Financial Officer at Just for Laughs and has held roles in finance, marketing and business transformation at Rogers Media and Bell Canada. Mr. Mansuri is a Chartered Professional Accountant, starting his career at Deloitte after earning a Bachelor of Commerce from McGill University.
Stella Yeung is an award-winning senior technology executive with extensive experience in the financial services industry. As Senior Vice President & Chief Information Officer, she leads the engineering group responsible for technology management across several divisions at Scotiabank, including Global Banking and Markets, Global Compliance, Global Finance and Treasury, Global Human Resources, and Global Risk Management, as well as Anti-Money Laundering.
Before joining Scotiabank in 2013, Stella held progressively senior roles at BMO Financial Group, supporting the technology needs of Enterprise Risk and Portfolio Management, Investment and Corporate Banking, and Institutional Equities. She also held leadership positions at TSX Group and previously ran her own consulting practice in Boston and Frankfurt.
Born and raised in Hong Kong, Stella came to Canada to study and graduated with a degree in Computer Science and Mathematics from the University of Toronto.
Executive Vice-president and President, TELUS Consumer Solutions
In her role as Executive Vice-president and President, TELUS Consumer Solutions, Zainul leads a passionate team responsible for the end-to-end design and delivery of products and services across Mobility and Home Solutions. Every day, they drive innovation focused on improving the lives of Canadians and providing access to our award-winning networks, while elevating our industry-leading customer service. Her unparalleled experience and expertise in scaling new technology is foundational to how she champions her team to provide simple, personalized and reliable solutions.
Raised in Alberta by entrepreneurs with strong community values, operationalizing innovative ideas and motivating her team to break new ground is part of Zainul’s DNA. Her ability to detect market trends has resulted in exponential growth in TELUS’ ability to deliver superior products and services in the consumer space.
Over more than two decades at TELUS, she has held key leadership positions in corporate development, marketing, IT, capital management, strategy and technology operations. In each of these roles, Zainul has been passionate about deploying new technology to achieve economic prosperity, diversification and improved social outcomes.
Zainul calls the south side of Edmonton home, and is an active member of her community alongside her husband, Ashif, and their two sons. The Mawji family are strong advocates of TELUS’ commitment to give where we live, and they enjoy volunteering in their community during TELUS Days of Giving. Zainul also holds multiple community leadership roles, including Vice-chair of the TELUS Edmonton Community Board.
Lynn Langrock is the Global Vice President, People at Bimbo QSR, a division of Grupo Bimbo. In her current role, which she assumed in 2021, she has overall leadership of pension and benefits, compensation, labour relations, safety & wellness, leadership & development, internal communications and corporate affairs.
Prior to Bimbo QSR, Lynn led the Human Relations and Corporate Affairs function for Bimbo Canada, where she drove the company’s COVID-19 response, leading her to be named among Canada’s 50 Best Executives in the Globe & Mail’s Report on Business Best Executive Awards.
Lynn has held a number of progressive positions in General Management and Human Relations functions in a variety of public and private industries and companies including Bimbo Canada, The Economical Insurance Group and the Government of the Northwest Territories.
Lynn has functional expertise in employee and labour relations, strategic workforce planning, leadership and organization development, talent management, training and development and mergers and acquisitions. She is a highly-effective and high-energy change agent who leverages strategic and tactical management skills to excel in demanding and dynamic environments while remaining focused on pragmatic sustainable HR solutions. Her current role is that of a HR business partner who understands global
Chuck We is the Executive Vice President of Pacific Northwest and Western Canada at Hudson Pacific Properties. He is responsible for office portfolio operations in Vancouver and Seattle which includes the 1.45 million square foot Bentall Centre in Vancouver and 2.7 million square feet of Class A office space in Greater Seattle. Prior to joining Hudson Pacific in 2019, Chuck served 20 years and was the city head and Vice President for Oxford Properties Group in Vancouver. He currently sits on the boards of Destination Vancouver and the Downtown Vancouver Business Improvement Association (DTVan), is a Past President of the Vancouver Chapter of NAIOP and served on the board of the ULI British Columbia District Council. Chuck holds a Master of Business Administration degree and a Bachelor of Business Administration degree in Finance, Marketing, and International Business from Simon Fraser University.
Eric Myles is the Chief Sport Officer at the Canadian Olympic Committee. In this role, he is responsible for the Games, Sport System relations in Canada and International Relations for Sport. He actively engages and collaborates with active and alumni Olympians.
Eric brings a wealth of invaluable experience in the sport, education and health industry. This includes 12 years as Co-Founder and Executive Director of Québec en Forme, an organization that mobilizes people from across Québec to engage in active living and healthy eating, an essential component of the development of the province’s youth.
In addition to his work with Québec en Forme, Eric spent 18 years in various roles with l’Académie les Estacades, including Director of the programme Sport-études. He also helped found the Complexe sportif Alphonse-Desjardins in Trois-Rivières, Quebec.
Eric has an extensive background in canoe/kayak sprint, having competed and coached internationally.
Eric holds a McGill-HEC Montreal Executive MBA, as well as diplomas in physical activity and school administration from the Université du Québec à Trois-Rivières. He remains involved in several different Boards of Directors.
Robyn Doolittle is an award-winning journalist and author. She is The Globe and Mail's corporate law reporter, and a former long-time member of the newspaper's investigative team. Since coming to The Globe in 2014, she has investigated political and business corruption, the Hockey Canada scandal and Canada’s response to the COVID-19 pandemic. Her “Unfounded” series, which exposed the ways that Canadian police services mishandle sexual assault cases, prompted a national overhaul of policy, training and practices around sexual violence.
Doolittle’s other notable projects include the “Power Gap”, an investigation of gender inequities in the workforce, and “Secret Canada,” which examines Canada’s broken freedom of information system.
She is the author of two books, “Had It Coming – What’s Fair In The Age of #MeToo?,” which was shortlisted for the RBC Taylor Prize for non-fiction, and “Crazy Town: The Rob Ford Story,” both of which were national bestsellers.
James Bradshaw is the Institutional Investing Reporter for the Report on Business, based in Toronto. In that role, he is responsible for coverage of Canada's largest pension plans, private equity firms and alternative asset managers, which collectively control trillions of dollars of investments ranging from real estate to public infrastructure.
Previously, he spent six years as The Globe's banking reporter, covering the financial services sector, including the largest banks, fintechs and financial regulators.
Since joining the Globe and Mail in 2007, James has covered media, higher education, arts and cultural policy, and national news. He has occasionally written Editorials as well.
He has won a SABEW Canada Best in Business Award and the Edward Goff Penny Memorial Prize.
Tim Kiladze is a financial reporter and columnist for The Globe and Mail.
Tim joined the Globe in 2010 and initially wrote for Streetwise, a capital markets vertical, but now covers many facets of Bay Street and government finance. His current writing includes columns, profiles and features that explore investment trends, alleged frauds and power— who has it and who wants it.
Tim has been nominated for three National Newspaper Awards — for coverage of BlackBerry’s demise, the trouble with executive pay, and the collapse of Bridging Finance, a private debt lender that fooled Bay Street — and won two.
Tim also writes for Report on Business Magazine and his features have explored who killed Encana, the Canadian energy giant that used to rule Calgary, and Shopify’s misery once the pandemic bubble popped. Tim has been nominated for two national magazine awards, one for an investigation into Kevin O’Leary’s business history, and the other for the mess inside former mutual fund giant AGF. The latter won a silver medal.
Before joining the Globe, Tim worked in fixed income sales and trading at RBC Dominion Securities and investment banking at National Bank Financial.